How to setup and use Library Lock on your iPhone or iPad

Library Lock restricts access to RetailBox features without a password, ideal for using RetailBox in retail environments.

Enable Library Lock

Make sure you are running the latest version of RetailBox to get the latest Library Lock features and improvements. With some versions of RetailBox, it might be called Retail Restricted Mode.

  1. Open the RetailBox app

  2. Tap Settings

  3. Tap Library Lock

  4. Choose a password you'll remember

RetailBox 5.5 and later requires you to set a password over one character and under nine characters, and includes a Confirm Password button.

Use Touch ID or Face ID

With iPhone X and later and iPad Pro, you can use Face ID instead of using a password. With iPhone SE (2nd generation) and earlier, and some iPad models, you can use Touch ID.

  1. Enable Use Touch ID/Face ID in Settings

  2. Tap Allow if asked to confirm

Last Updated: May 14, 2020

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