How to reset RetailBox app cache

If you're having issues loading content, you can reset the app cache.

How to clear cache

RetailBox stores screen saver content and thumbnails on device after downloading it from the internet. If you've downloaded a screen saver that won't play, you can try and reset RetailBox cache to re-download it. 


Resetting app cache does not reset your data limit. If you think your limit has been calculated incorrectly, request a reset.

  1. Update to RetailBox 5.1 or later

  2. Tap Settings

  3. Tap About

  4. Tap Troubleshooting

  5. Tap Clear Cache

Resetting cache is recommended only if instructed by a support representative. if you reset your cache accidentally, you can request a data limit reset.

Last Updated: December 30, 2019

Information about products not manufactured by Software Network, or independent websites not controlled or tested by Software Network, is provided without recommendation or endorsement. Software Network assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Risks are inherent in the use of the Internet. Other company and product names may be trademarks of their respective owners.

About Software Network

Copyright © 2020 Software Network. All rights reserved.