Download and stream screen savers
To download and stream screen savers in the RetailBox app, tap the Library tab, or use Search to find a specific screen saver or collection.
With RetailBox 5.2, labels display on screen savers which support 4K HDR. You can also enable Download Indicators in Settings > Data Usage to quickly determine if a screen saver has been downloaded.
When you find something you like:
Tap the screen saver card
The download will start immediately, the time it takes to complete will depend on your internet connection.
After downloads complete, you can play all downloaded content without downloading them again in the RetailBox app. You can view downloaded content in Settings > Data Usage.
Using RetailBox to import screen savers from your device's Camera Roll is not currently supported. You are also not able to screen record, or screenshot screen savers at this time.
See your downloads
RetailBox limits screen saver downloads to 1GB per month with RetailBox 5.1.2 and later. With RetailBox 5.1.1 and earlier, usage is limited to 500MB per month. Limits reset at 12:00 am Pacific Standard Time on the first day of each month.
If you are using the RetailBox beta, usage is restricted to 100MB. If you think your limit has been calculated incorrectly, you can request a reset. We might ask for additional information, such as your RetailBox User ID to consider a reset.
To manage your usage, tap Settings > Data Usage. With RetailBox 5.2 and later, you can enable Download Indicators to see which screen savers have already been downloaded.
Once you reach the limit, you won't be able to download new screen savers until the following month, when the limit resets. All previous downloads will remain on your device, as long as you have enough storage.
With RetailBox 5.1.1 and earlier, the content's supporting files, including thumbnails count towards your monthly data limit, and once the limit has been reached, the app will appear grey and will be unusable. This is fixed with RetailBox 5.1.2 and later on the App Store.
Last Updated: March 31, 2020
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