Support

RetailBox Support

Learn more about playback limits

RetailBox app lets you enjoy 1GB worth of playback on your device every month so you can keep up with the latest screen savers.

If content won't play

If content won't play or respond on your device, learn what to do and use System Status to check for service interupations.

Use Library Lock

Restrict access to RetailBox features without verificatin from Face ID, Touch ID or a passcode with RetaiBox 4.2 and later.

Reset RetailBox

If content won't download, you can clear RetaiBox cache on the latest version. Your data limit isn't reset.

Explore the collection

View the entire catalog of screen savers on your iPhone or iPad from four RetailBox collections starting from June 2019.

Have questions?

We have answers.

If you have a question, you can get in touch with us and we will respond within 48 hours.

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